Activation

Where is my license key?

To activate MATE you will need your license key.
After purchasing MATE you received an email with your license key.
You can always find it here in your customer portal: https://app.lemonsqueezy.com/my-orders
Login with the email address that you used for your purchase.


Activating MATE

  • Make sure your computer is online.

  • Open MATE in InDesign/Illustrator.

  • You will be greeted with a Welcome screen. Click on "Start".

  • On the next screen enter you license key and click "Activate".

  • Wait a few seconds until it's confirmed and click "Next".

  • Please read and accept the terms and warnings (scroll down). Check the box and click "Next" and you are done.


Activation did not work

To manage you license use the link at the bottom (like shown in the image)

  • "Activation limit reached": You have MATE installed on too many computers already. To deactivate it on other computers visit the Customer Portal. Login and deactivate single instances. Then try activation again on your current computer.

  • "License expired": Your license was cancelled or not paid and has therefore expired. To resolve this please log in to your Customer Portal or contact support: support@omata.io

  • "Wrong license key": You entered the license key from another product or the key was incomplete. Please make sure that you have the right license key the right version of MATE - InDesign or Illustrator.


How to deactivate

Please read the next section on how to deactivate MATE
www.omata.io/mate/mate-deactivate-adobe